terms of e-commerce

ANGEL'S SHIPPING POLICY

• Incase you cancel the order before it’s shipped we will refund the complete order amount including shipping charges.

• Part cancellation of order is not possible.

• Order delivered can’t be cancelled or refunded. Yes, Exchange is possible within 7 days of Delivery!

• Check our Exchange Policy for exchanging the un-used items for color and size(s).
• Shipping charges would be extra for Home Delivery.

DISPATCH withIN 2-working days

Most of the products ordered at Angels are readily available and are processed, quality-checked and dispatched from our store within 48 hours of receiving the valid order.

•       In rare circumstances, where there is a lead time for procurement, the same is indicated on the products description page. Please be patient with such orders.
•       For reasons beyond our control if multiple orders are received and we can’t honor your order, we would inform it timely and refund your amount within 48 hrs or earliest possible time/date.
  

In normal circumstances your order would be delivered to you within a week, worst case it may take 2 weeks or more.

• Due to unforeseen circumstances if it’s delayed it would be informed to you in advance.
• The delivery duration also depends on your location and the affiliate courier partner dispatching your order, in some cases it may take up-to 2 weeks or more based on service availability and prevailing condition.
  • For delivery locations outside the metros i.e. Tier-II/III cities, order may be dispatched using the Speed Post facility through the Indian Postal Services.

For any reasons, if you do not receive your order in the specified time-frame, please do call us at our customer service number given on website during normal business hours and we will make sure your order is delivered at the earliest.

CASH ON DELIVERY

Angels offers an option to pay Cash on Delivery for orders ONLY in GURGAON CITY for now. We plan to expand to PAN India very shortly. Thanks for your patience and overwhelming response to this.

 The Terms & Conditions for Cash on Delivery are as follows:

• COD is available for orders above Rs. 1000 and below Rs. 10001
• Only CASH accepted, please don’t offer cheque(s) or DD to our/Courier staff. Cheques and DDs are currently not accepted as COD option.
•   Your invoice amount is inclusive of all charges, don’t pay TIPS to our/Courier staff.

7 DAYS EXCHANGE POLICY

All products sold on Angels are covered by our 7 Days Exchange Policy. In case you have any issue with product quality or sizing, you can return your product within 7 days from the date of receiving the goods.

GUARANTEED LOWEST PRICE

We guarantee the lowest prices for our esteemed customer's because it's direct factory outlet & there is no middle man's margin involved, also you save on the overheads of showroom costs. Another key reason is that we give bulk orders to manufacturers therefore the prices at we source the products gives us the price advantage & this is what is passed on to our customers. We are confident that no can beat the price we offer and our prices are the lowest & best in class. 

Almost all of our products come with Manufacturer's Warranty, reducing the risk even further & making it a fabulous deal for you.